QA Analyst

Position: QA

Business Area: Delivery Team

Salary: 30-40k (depending on experience)

Reporting to: Managing Director

Location: Birmingham

Deadline for application: 31st January 2019

Substrakt Health is a technology company working with the NHS to improve primary care services by developing user-centred digital products. You will be joining the company at an exciting time of growth. Our main product, PatientPack is being adopted by a patient population of 1.2m in Birmingham and more throughout other areas of the UK. We are collaborative and open in our approach, forming partnerships to solve big sector challenges.

At Substrakt Health we aim to foster an ambitious, supportive and collaborative working environment. As well as sending staff to conferences, hackdays and industry events, everyone has a book allowance. We also have several ‘employee perks’ to help ensure working life at Substrakt Health is a happy life. We value our staff and want to support their ambitions.

Main purpose of the role

To ensure that our products are a high standard, comply with regulations and are accessible to all users.

Working relationships

  • Work with developers and UX designers to ensure that new features are developed and released
  • Work with patient and practice support and CCG (Clinical Commissioning Group) to ensure that potential defects are investigated and if appropriate documented for the development backlog
  • Work with the Development Team to schedule and shape upcoming releases

Key Responsibilities

  • Ensure that our products are of a high standard and can easily be used by the widest range of users
  • Working with developers, UX and other parties to define new features
  • Report on the progress and status of testing
  • Report defects and feedback in a clear and concise manner
  • Create and update well-structured test plans

A typical day would include tasks such as:

  • Proactive exploratory testing session for PatientPack
  • Stand up status meeting with development and wider team
  • Testing new features for PatientPack Video
  • Feeding back to developers on work tested
  • Conversation with patients, practices, support and UX  teams to discuss recent feedback and potential new feature
  • Updating test documentation

Essential requirements & Knowledge/Skills/Experience

  • Minimum of 3  years of testing web applications or mobile applications
  • Strong exploratory testing skills
  • Must be able to deal with multiple deadlines and changing priorities
  • Excellent written and oral communication skills with both internal and external stakeholders
  • Proactive approach to testing and quality

Desirable requirements

  • Experience to testing web and mobile applications to accessibility standards
  • Knowledge of information security for sensitive data and GDPR
  • Knowledge of the healthcare sector

Personal qualities

  • Ability to context switch
  • Self-motivated, thorough, diligent and quality-orientated with a ‘can do’ attitude.
  • Ability to work to challenging deadlines.
  • Willing to share knowledge & experience across other team areas.
  • Organised, pragmatic and flexible approach.


Please get in touch with Andy Hartwell and Ash Vora on with your CV and a covering letter by 31st January 2019.